Cyber criminals are using the Telephone Relay System (TRS) to cheat businesses out of money. TRS, or as it is also known, TeleTYpewriter (TTY), enables telephone conversations between people with and without hearing or speech disabilities. The TTY was established for people with hearing impairment, to enable them to call a TRS provider, and use a keypad and a trained operator to relay typed content to the voice user and vice versa. However, BBB is now hearing reports of the system being used to launder money from stolen credit cards on a variation of what is known as advanced-fee fraud. Although any business can fall prey, Connecticut Better Business Bureau warns, at the moment the auto repair industry is being targeted in many other states. Click here to open press release “Scammers using telephone relay system to cheat businesses”




