The Press Release Resource

San Francisco, CA ( your-story ) October 20, 2011 – LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced that it has developed an integrated ACD/PBX for its highly scalable cloud call center suite. The integration of the Cloud ACD/PBX eliminates the need for expensive and limited site-premised …

San Francisco, CA (your-story.org ) October 14, 2011 – LiveVox, provider of the Private VoIP Cloud™ and contact center applications, today announced that Chief Marketing Officer John McNamara will present “Five Minutes for Five Steps to Better Dialer Campaigns” at  Debt Connection Symposium 2011 in Las Vegas. The five tips implementable in any blended center …

San Francisco, CA ( your-story ) September 21, 2011 – LiveVox, provider of the Private VoIP Cloud™ and contact center applications, today announced that Chief Executive Louis Summe will join a panel on “The Cloud Evolution in Contact Centers” at IT Expo West next week in Austin. As co-founder and CEO, Summe has led the …

Michael McKinlay, CEO of Sytel Limited, a global supplier of contact center solutions, has been named UK Industry Champion 2011 by ContactCenterWorld, for his work in promoting responsible automated dialing practices for outbound call centers. McKinlay has played a key industry role over the past 15 years, in guiding the FTC in the US and …

San Francisco, CA (  your-story ) April 15, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced it was awarded the Technovation Award from the American Teleservices Association  for its Secure VoIP Predictive Dialer.  The ATA is a non-profit trade organization serving companies that use contact centers as an integral …

Xactly Corporation, the leader in on-demand sales performance management (SPM), today announced that LiveVox, a leading provider of cloud contact center solutions has selected Xactly Express to automate the management and payment of sales commissions. LiveVox offers a patented, fully burstable inbound/outbound cloud contact center platform that integrates predictive dialer, ACD, IVR, call recording and …

LiveVox Inc., the leading provider of cloud contact center solutions, today announced the appointment of Chris Pigott as Vice President of Product Management. With over 20 years experience with contact center hardware and software, Pigott will drive LiveVox’s continued ability to manage solution requirements and product implementation for multi-site, multi-source client engagements. Pigott will lead …

San Francisco, CA (your-story.org  ) March 24, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced that Chief Marketing Officer John McNamara will discuss the future of information technology in the call center this week at the American Collection Association Spring Forum 2011. John will join a panel of industry …

LiveVox Inc., the leading provider of cloud contact center solutions, today announced it will be joined by XO Communications to discuss how telecom agents can maximize their value to contact center clients through MPLS at Channel Partners 2011 in Las Vegas. Contact centers are increasingly leveraging VoIP and MPLS for voice and data transport as …

San Francisco, CA ( your-story ) February 03, 2011 – LiveVox Inc., the leading provider of cloud contact center solutions, today announced it received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982. This follows LiveVox’s recognition …

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