The Press Release Resource

Call follows warnings issued by Ofcom to household names such as TalkTalk. Sytel Limited, a global supplier of contact centre solutions, today issued a challenge to UK companies involved in telemarketing and outbound dialing to stop breaking the law or face an increasing consumer backlash. In 2003, the UK communications regulator Ofcom published rules for …

Michael McKinlay, CEO of Sytel Limited, a global supplier of contact center solutions, has been named UK Industry Champion 2011 by ContactCenterWorld, for his work in promoting responsible automated dialing practices for outbound call centers. McKinlay has played a key industry role over the past 15 years, in guiding the FTC in the US and …

October 29 2010 – As Ofcom prepares to allow new users to have licences for the 800MHz and 2.6GHz spectrum bands, will those users get what they pay for? Will those spectrum blocks really be for their exclusive use? And are we in danger of missing some short-term opportunities? Cambridge based CRFS Limited (www.crfs.com) has …

Ofcom today set out its plans for how the airwaves will be managed during the London 2012 Games. Thousands of wireless applications will be needed during the seven week event, presenting a unique logistical challenge, never faced before by the UK. From walkie-talkies used by event organisers to TV cameras broadcasting to a global audience …

Revised rules to strengthen audience protection in the use of premium rate telephone services in TV and radio programmes were announced today. The changes to Ofcom’s Broadcasting Code, which will come into effect early next year, mean that premium rate services (PRS) may only be included in editorial TV and radio programmes, such as phone-in …

Ofcom has now published the results of its research into fixed-line broadband speeds in the UK and the results make for very interesting reading.

Ofcom