The Press Release Resource

(Dallas, TX) TeamSupport.com (www.TeamSupport.com) – the popular provider of web-based customer support and help desk software solutions – today announced a successful integration of the company’s Enterprise Edition by the InTown Veterinary Group (IVG), a New England provider of compassionate care to pets and their families.   With some 300 professionals and support staff in …

(Dallas, TX) TeamSupport.com ( www.TeamSupport.com) – the popular provider of web-based customer support and help desk software solutions – today announced the addition of analytics powered by Zoho Reports. Using the collaborative tools, TeamSupport clients can easily filter, sort, view and analyze their business data. An intuitive drag-and-drop interface makes easy work of creating dashboards, …

Ameyo – the award-winning contact center software from Drishti-Soft becomes the technology behind a highly effective customer service center of Metglobal. The latter being a leading hospitality and online travel company caters to a global clientele with specific attention on developing long-lasting customer relationships. With Ameyo as the technology, they established their own in-house help …

Customer satisfaction award positions Avenda’s superior customer service as a key selection criteria for identity-based NAC Santa Clara, Calif. – May 17, 2011 – Avenda Systems, the leader in identity-based network access security, today announced that it has been named as this year’s winner of the 2011 Best Customer Satisfaction of the Year Award by …

Info Security Products Guide’s Global Excellence Awards to Recognize Industry’s Leading Security Vendors at the RSA Conference 2011 in San Francisco Santa Clara, Calif. ­­– Jan. 24, 2011 – Avenda Systems, the innovation leader in identity-based network access security, today announced that its Customer Support Organization has been named as a finalist in multiple 2011 …

Pepper Virtual Assistants, a company providing professional virtual assistant services, is looking forward to continuing its promise of affordable and top-of-the-line virtual assistant services with the opening of its second office in Davao City, Philippines. Pepper spun off as a division of its parent company, Aspac Advertising, and is now a separate company with the …

Pepper Virtual Assistants, a company providing professional virtual assistant services, is looking forward to continuing its promise of affordable and top-of-the-line virtual assistant services with the opening of its second office in Davao City, Philippines. Pepper spun off as a division of its parent company, Aspac Advertising, and is now a separate company with the …

Motif announced launch of a new delivery center in Costa Rica, in lines with its growth strategy and risk mitigation plan for its customers.

Motif’s management expert and advisor, Robert Kaplan, shares his thoughts on leveraging Autonomics, a discipline that drives better customer experience.