The Press Release Resource

VADS Berhad – a subsidiary of Telekom Malaysia is using Ameyo as the technology for its contact center processes. The outbound call center was established to create new business opportunities and serve as a parallel revenue-generation unit. Award-winning call center software – Ameyo helped VADS implement a structured customer contact strategy while the easy-to-use interfaces …

Ameyo Communication Suite becomes the technology of choice for Yesso Global Services. The premier BPO service provider was already using a leading outbound solution. However, the critical client processes on floor required operational flexibility from the existing dialer where it lagged. By switching to Ameyo, they could not just deliver better but also ease-out the …

Drishti's award-winning call center software, Ameyo, powers high-demanding international outbound operations for a Call Center in Bangladesh. The BPO is a division of well-respected Runner Group of Companies and offers international telemarketing services to countries like Australia and Canada. Ameyo provided a robust outbound technology that completely automated the dialing processes and delivered high productivity …

Award-winning call center software Ameyo becomes the technology platform of choice for Selfinity BPO, Bangalore. Ameyo helped them solve the problem of downtime that was eclipsing their business productivity. The solution delivered more connects and ultimately better resource performance. With a reliable solution to power their operations, Selfinity could plan business expansion on both scale …

Drishti launches DNCIndia.com – a web interface for telemarketing companies to easily manage TRAI regulations related to UCC. Currently in the beta stage, the website provides DND/ DNC scrubbing of the calling lists as a free service to its registered users. Looking at the problem of Unsolicited Commercial Calls (UCC) from the telemarketer’s perspective, DNCIndia.com …

Ameyo – the award-winning call center software from Drishti-Soft powers telesales operations for Cosmotec Contact Center. The latter being a Philippines-based BPO caters to various international clients in a multiple shift scenario. With dynamic process needs, the base technology powering operations had to be stable and reliable. Ameyo became a perfect platform for high efficiency …

Nairobi, Kenya: Techno Brain BPO ITES Ltd, the BPO division of Africa’s leading IT Solutions Provider, Techno Brain, is proud to announce its contribution towards a social cause. As an initiative towards Corporate Social Responsibility, Techno Brain BPO ITES division upgraded the existing Childline Kenya’s Call Centre Infrastructure with the support of Rockfeller Foundation. “National …

Ameyo, the IP-based call center suite from Drishti-Soft enables Symphony BPO in achieving a 200% efficiency increase for their customer contact processes. Powering some of their most critical client processes, Ameyo delivered significant productivity boost for the Malaysia-based BPO winning them appreciation from their customers. As in the words of Ms Sunita Soyza, Director, CRM …

Drishti deploys Ameyo IPCC at Shell Transource to power the company\’s critical domestic processes. Shell Transource is one of the leading BPOs in India and has country\’s leading banks, NBFCs and telecom sectors as premium clients. To service the stringent quality needs of such clients, Shell Transource required an industry-grade robust technology solution. Award-winning IP-based …

Drishti’s IP-based contact center suite – Ameyo IPCC enables advanced interaction management for one of the leading BPO’s in Malaysia – Symphony. The outsourced call center had major business scaling plans in mind and was looking for a solution that would provide complete automation and integration between their telephony and applications infrastructure. Ameyo helped them …

uFathom BPO provides an online platform for the service buyers and providers to meet under a secure moderated environment. On January 1, 2009 uFathom.com launches its portal for job providers and service providers to get serious with global outsourcing market. It is a space for buyers and providers across the globe to service their requirements …

Motif announced launch of a new delivery center in Costa Rica, in lines with its growth strategy and risk mitigation plan for its customers.

Motif’s management expert and advisor, Robert Kaplan, shares his thoughts on leveraging Autonomics, a discipline that drives better customer experience.