The problems of ensuring guaranteed uptime and security from its rural headquarters has seen UK managed services provider Tectrade turn to iomart Hosting for help.
Tectrade provides multi-million pound remote managed services to customers across the public, legal, financial and motoring sectors. Until now the infrastructure to deliver the remote managed services for those customers has been provided on site at its headquarters in Godalming, Surrey.
However the company has experienced such a huge growth in the managed service side of its business – between 50-100% year on year since 2007 – that it realised it needed guaranteed resiliency and better security and so it decided to seek a specialist hosting partner.
iomart Hosting won a competitive tender and now provides Tectrade with colocation services from its Tier 3 London data centre. Tectrade runs a remote managed backup/recovery service for its customers using iomart Hosting’s London data centre as the primary site with its own premises in Godalming acting as a failover.
Tectrade plans to utilise iomart Hosting’s Glasgow data centre facility in the near future if the business continues to grow at its current level. By connecting to iomart Hosting’s UK network, Tectrade will receive further peace of mind, by gaining additional resilience from having a presence outside of England.
Alex Fagioli, Technical Director of Tectrade, said:” We’ve experienced a number of network challenges, power and cooling system problems as our data centre in Godalming has filled up. iomart Hosting’s central London location data centre gives us a much better power supply, huge amounts of bandwidth, the tightest security and a 100 per cent uptime guarantee that’s actually written in to the contract. We now feel a lot more comfortable than we did.”
Sarah Haran, managing director of iomart Hosting, said:” Our London data centre is proving more and more attractive to companies like Tectrade who are headquartered outside of the capital. Non-urban locations can present real problems for IT systems hosting which depends on continuous power supply and the highest security. Iomart’s five data centres are fully cooled, staffed and secure to provide the solutions.”
“In using our London and Glasgow data centres, Tectrade can rest assured that their systems are hosted on a fully redundant and resilient network that is engineered and managed to ensure no single point of failure.”
Alex Fagioli added:” iomart Hosting might not have been the cheapest but it was the intangibles they brought to the table that really won us over. The account manager we have worked with was first class and our initial site visit was phenomenal. We have been very impressed.”