Introducing the Top 100 Managed Services Providers, 2010 Edition

Nine Lives Media Inc. Unveils Third-Annual Global MSPmentor 100 Report

February 23, 2010: Nine Lives Media Inc. has unveiled its third-annual MSPmentor 100, a comprehensive research report identifying the world’s 100 most progressive managed service providers (MSPs).

To see the complete MSPmentor 100 list and key trends related to the global managed services industry readers can visit:


“The third-annual MSPmentor 100 results are global in nature,” said Amy Katz, CEO of Nine Lives Media Inc., publisher of MSPmentor. “In addition to our usual strong participation in North America, more than 30 percent of survey participants were from EMEA — Europe, the Middle East and Africa — and Australia. We thank all of the participating MSPs and congratulate the MSPmentor 100 companies.”

The free MSPmentor 100 report is based on data from MSPmentor’s global online survey, conducted October through December 2009. Companies are ranked on a range of metrics, such as total managed services revenue, annual growth, devices managed, and per-employee financial metrics.

Among the report highlights:

  • Total recurring revenue for the MSPmentor 100 member companies was $702 million in 2009, up 31% from $536 million in 2008.
  • MSPmentor 100 survey participants increasingly promote SaaS (software as a service) and cloud options to their customers, including hosted/SaaS email (67.7%,); hosted/SaaS SharePoint (36%,) and hosted/SaaS CRM (18.9%)

The top 10 companies from the third-annual MSPmentor 100 are:

1 mindSHIFT Technologies, Inc. USA
2 Long View Canada
3 PEQ Services + Solutions USA
4 CDW Hosting and Managed Services USA
5 Brennan VDI Pty Limited Australia
6 Littlefish IT Support UK
7 Glowpoint, Inc. USA
8 En Route Solutions Ltd UK
9 The Revere Group USA
10 Enterprise Integration USA

MSPmentor (, produced by Nine Lives Media Inc., is the ultimate guide to managed services. MSPmentor features the industry’s top-ranked blog, research, Webcasts, podcasts and videos. It is the number one online media destination for managed service providers in the world.

About Nine Lives Media Inc.

Nine Lives Media Inc. ( embraces the changing IT media landscape. In fact, we help to shape it. We focus on highly targeted IT audiences and specialized content. We disrupt established media markets and we shape new ones. Our first five destinations (,,, and are the top-ranked blogs and destinations in their specific markets.


Joe Panettieri, Editorial Director
Nine Lives Media Inc:
631-423-3536 or

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