The Dundee franchise business of Drain Doctor Plumbing, which covers the city and surrounding areas, has crowned another successful year by being presented with an award at the national group’s annual awards ceremony for achieving excellent business growth.
The award is given to franchisees who have generated outstanding turnover related to the population of the area they serve.
Group founder and chairman Freddie Mitman presented franchisee Trevor Muir with his trophy at a gala awards night at the Crown Plaza Hotel in the historic Belgian city of Bruges.
Freddie Mitman said: “This award recognises special achievements in the franchise network. Winning proves that sustained growth can be achieved despite size and that it’s the franchisee who‘makes it happen’”.
Trevor has had his franchise since 2005. Since then he has grown the business to include a number of additional services including contract guttering replacement. In fact, it was a wholesale guttering replacement at Dundee FC’s Dens Park stadium that contributed to his growth in 2011.
The job was the franchise’s largest contract of this kind to date. Much of the guttering around the stands was brought down during heavy snow in February. Drain Doctor was called in to replace it. So much of it had come down that Trevor had to renew the whole guttering system.
Trevor said: “Guttering is just one of the services offered by Drain Doctor. I aim to continue to give businesses and householders in Dundee and the surrounding area the same ‘dazzling’ level of service in plumbing and drainage which Drain Doctor provides across the rest of the UK. Experience has taught me the importance of delivering a premium service on time every time and this has been borne out by this recognition.
“Joining Drain Doctor Plumbing was most definitely the best thing I have done. I investigated several franchise options when I decided to launch a new business and was impressed by Drain Doctor Plumbing’s professionalism. It allows us to be my own boss and introduce innovative new ideas but with all the support of a national organisation, a fact that is reflected in the winning of this award.”
Launched in the United Kingdom in 1993, Drain Doctor Plumbing quickly grew to become the country’s largest emergency plumbing and drain repair service. It now provides a 24 hour a day, 365 days a year service covering the UK and the Republic of Ireland, with each franchise such as the one in Dundee run as an independent business.