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TelecomSupportDesk.com today announced the launch of a new service that is intended to relieve the pain which many telemarketing firms are faced with: dialer friendly wholesale SIP termination. The problem that many telemarketers and call centers experience in today’s telecom environment, is that telecom carriers do not seem to want their business. SIP termination, the VoIP protocol used with predictive dialers, is crucial to these call centers to operate their daily business. However as soon as most SIP termination providers notice the traffic these call centers are sending them is dialer traffic, they get hit with outrageous penalties and surcharges.

“We have seen many call centers being slapped with penalties like one cent per call that does not complete!”, TelecomSupportDesk.com’s VP of sales Mike Storm commented. “At the end of the month this results in a bill that is outrageously higher than what would be expected based upon the SIP termination rates”. With their new dialer friendly SIP termination product they hope to aleviate this pain.

The TelecomSupportDesk’s new wholesale SIP termination product welcomes dialer traffic. With the portfolio of different downstream carriers, they are able to take aboard any call center regardless of their SIP traffic’s ALOC and ASR. By offering a solid ratedeck without “billing tricks” or other surprises, TelecomSupportDesk hopes to become the go-to source for SIP termination that is dialer friendly