PITTSBURGH, PENNSYLVANIA, May 17, 2012 —Black Box Corporation (NASDAQ:BBOX), a leading communications system integrator dedicated to designing, sourcing, implementing, and maintaining today’s complex communications solutions, announced today that its iCOMPEL™ controlled digital signage deployment at Joy Global has won Digital Screenmedia Association’s (DSA) prestigious Industry Excellence Award for 2012. The DSA’s Industry Excellence Awards honor …

DUBAI, United Arab Emirates, May 9, 2012- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, is releasing a new software platform that enables organizations to rapidly deploy customer service applications on multiple mobile operating systems, devices and social media websites, while bridging the gap between mobile self-service and …

May 9th 2012 -Lycamobile the largest global provider of high quality affordable international mobile calls has partnered with Concourse Initiatives to launch the UK’s first fully wrapped train livery service. Lycamobile booked fully vinyl-wrapped trains as part of a wider rail marketing communications campaign with Concourse Initiatives that will run across key commuter routes over …

Matrix Comsec, a leading manufacturer of wide range of products such as IP-PBX, IP-Servers, VoIP Gateways and IP Phones, successfully completed interoperability testing with California based Voice Recording, Call Accounting and Unified Management solutions provider SIP Print. “Matrix already has a range of IP-PBX and VoIP gateways loaded with the set of advance features that …

Sheffield, UK (your-story ) May 1, 2012 – Voice Group has praised the ability of the call centre industry to boost the British economy by providing hundreds of local jobs. This comes after the news that BT will be creating up to 300 new jobs after it revealed plans to open a new call centre …

Dortmund, 30. April 2012. With the tBG II sub-rack tde – trans data elektronik, a leading manufacturer, distributor and system provider of network technology and a pioneer in the field of fibre optic multi-fibre technology, presents a robust sub-rack suitable for the use in the carrier environment, industry cabling or structured cabling. Covering the scope …

Winners Will Be Honored in Las Vegas on May 8 SAN MATEO, Calif. – April 10, 2011 – VSS Monitoring, the world leader in Network Intelligence Optimization, today announced that Network Products Guide, a leading technology research and advisory guide, has named VSS Monitoring’s Distributed Series as a finalist for the 7th Annual 2012 Hot …

PITTSBURGH, PENNSYLVANIA, April 4, 2012 – Black Box Corporation (NASDAQ:BBOX), a leading communications system integrator dedicated to designing, sourcing, implementing and maintaining today’s complex communications solutions, today announced the formation of a platinum partnership with GENBAND. Black Box Network Services, one of only two Enterprise partners given GENBAND Platinum Partner status is slated to begin …

DUBAI, United Arab Emirates, April 4, 2012 — Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has signed a stock purchase agreement to acquire its Netherlands-based reseller, Brightware B.V. Under the terms of the agreement, effective April 1, 2012, Brightware is now owned by Interactive Intelligence Group Inc. …

San Mateo, CA (April 04, 2012) — Small and medium-sized business owners across all industries now rely on cloud services to power more than half of their business, according to an annual survey released today by RingCentral, a leading provider of cloud business phone systems. The survey asked over 300 RingCentral customers, consisting of small …

  DUBAI, United Arab Emirates, 01 April, 2012 — Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced its participation in the Financial Technology Summit Middle East, which will be held in Abu Dhabi on the 10th and 11th of April 2012. The company will be exhibiting …

San Mateo, Calif. – March 21, 2012 – RingCentral, Inc., a leading provider of cloud business phone systems, today launched RingCentral CloudFax(SM), the first ever cloud-based, fully integrated fax service offering the ability to send documents directly from Box, Dropbox and Google Docs. With just a few clicks, RingCentral CloudFax(SM) enables users to seamlessly fax …

San Mateo, California – 28 March 2012 – RingCentral, Inc., a leading provider of cloud business phone systems, today announced that Neil Williams, chief financial officer of Intuit, has joined its board of directors. “I’m excited to join RingCentral’s board as companies both large and small are rapidly adopting cloud services,” says Williams. “RingCentral has …

DUBAI, United Arab Emirates, March 28, 2012 — Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has successfully completed IP telephony testing for the Microsoft Unified Communications Open Interoperability Program. This testing ensures that Interactive Intelligence customers running the latest release of its Customer Interaction Center™ (CIC), version …

RIYADH, Saudi Arabia, 27 March, 2012 — Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, today announced that it has entered into an agreement with RKe Technology, a leading provider of IT and Telecom solutions in Saudi Arabia, to promote and distribute its entire range of Contact Centre …

DUBAI, United Arab Emirates, March 16, 2012 — Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been named CRM magazine’s 2012 Contact Center Infrastructure Service Leader winner. Interactive Intelligence beat out rivals with top scores in company direction, customer satisfaction, and cost. “From a solutions perspective, it’s …

The Hong Kong Convention and Exhibition Centre (HKCEC) has created an HKCEC iPhone app, timed to celebrate the venue’s 23rd Anniversary on 25 November 2011. The app is designed with comprehensive news and information about the HKCEC in three languages: English, Traditional Chinese and Simplified Chinese. It includes an event calendar with upcoming exhibitions, conferences …

Ameyo becomes the technology-of-choice for SGC Infotech-a major BPO service provider in Thailand. The latter was looking for a solution that is adaptable to changing market conditions and future growth. With Ameyo as its backend technology, SGC has established itself as a key player in the highly competitive international BPO segment. Variation in the time …

Call distribution for over 100,000 employees and 20,000 contact center agents   Munich / 13  February 2012 – CreaLog is currently completing the biggest-ever contact center project commissioned by a large federal authority in Germany. In cooperation with other well-known partners, the Munich-based system integrator has developed a central call distribution system for more than …

DUBAI, United Arab Emirates, 13 February, 2012:  A recent webcast hosted by unified IP business communications solutions provider, Interactive Intelligence Group Inc. (Nasdaq: ININ), has revealed key 2012 contact center trends. The webcast, attracting more than 2,300 registrants and featuring multiple industry experts, identified the following seven key 2012 contact center trends: 1. The increasing …

Cambridge, 3 February 2012: Pioneering developer of small cell mobile technology, ip.access today confirmed it had signed a major global agreement with Telenor Group, one of the world’s leading mobile network operator groups, for the supply of ip.access’ end-to-end small cell solutions. The frame agreement covers all 11 operators in the Telenor Group including its …

PITTSBURGH, PENNSYLVANIA – February 2, 2012 – Black Box Corporation (NASDAQ:BBOX), a leading communications system integrator dedicated to designing, sourcing, implementing and maintaining today’s complex communications solutions, announced today that it has obtained two important specializations from Cisco: the Advanced Unified Computing Technology Specialization and the Advanced Unified Fabric Technology Specialization. These specializations recognize that …

February 2nd 2012 – Adopting cloud-based services can help operators reduce churn by as much as 50 per cent according to data on customer behaviour monitored by innovative mobile cloud telephony provider   With almost 500,000 customers now using fonYou services across three networks, the operator has been able to track user behaviour and compare …

PITTSBURGH, PENNSYLVANIA, January 31, 2012 — Black Box Corporation (NASDAQ:BBOX), a leading communications system integrator dedicated to designing, sourcing, implementing and maintaining today’s complex communications solutions announced today that it has acquired InnerWireless, Inc. (InnerWireless), a privately-held company headquartered in Richardson, TX. InnerWireless is the first Black Box acquisition in the rapidly-growing in-building wireless market. …

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Black Box, an industry-leading provider of multimedia and digital signage technology, has introduced ICOMPEL™ WDS, a centrally manageable platform for wearable digital signage. The WDS players feature a screen no bigger than a nametag, but because they show full-motion, customized video loops, they are designed to attract attention and enhance one-on-one sales interaction. In addition …

Etisalat to offer international mobile top-up through Prepay Nation’s North American and European retail channels Philadelphia, PA (USA), Thursday – January 05, 2012 — Prepay Nation ( http://www.prepaynation.com ), one of the fastest growing providers of international airtime transfers for prepaid mobile operators in emerging nations, has announced an alliance with the largest mobile service …

Ameyo automates and enables centrally-managed customer interactions for Delyver. The latter being an e-commerce business provides home delivery of consumer goods via a dial-n-deliver mode. The website is a single window where customers can view the products online, and order by dialing on to a centralized number. Most of the daily customer interactions at Delyver …

PITTSBURGH, PENNSYLVANIA, December 20, 2011 — Black Box Corporation (NASDAQ:BBOX), a leading communications system integrator dedicated to designing, sourcing, implementing and maintaining today’s complex communications solutions, today announced it has been re-certified to the ISO 9001:2008 Standard for its U.S. Operations. This achievement marks the Company’s eighteenth consecutive year of ISO certification. ISO 9001:2008 is …

Airtel to offer international mobile top-up through Prepay Nation’s North American and European retail channels. Philadelphia, PA (USA), Wednesday – December 14, 2011 – Prepay Nation, one of the fastest growing providers of international airtime transfers for prepaid mobile operators in emerging nations, has announced an alliance with one of Africa’s largest mobile service providers, …